1. Scope
This policy explains how Velvet Grove Floristry handles information when you visit our website, browse the catalog, save courses, use the cart, or contact our studio.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, and message. Please do not include sensitive personal information that is not needed to answer your request.
3. Browser storage
The catalog uses localStorage in your browser to remember saved course IDs, cart quantities, theme preference, and cookie consent. This information is kept on your device and is not sent to us by the catalog interface.
4. Use of information
We use submitted contact information to respond to questions, provide requested support, and maintain appropriate business records. We do not sell personal information.
5. Cookies and similar technologies
Our cookie notice records whether you accepted the preference banner. Theme and saved-course functions use browser storage rather than advertising trackers.
6. Retention and security
We retain correspondence only as long as reasonably needed for the request and business administration. We use reasonable safeguards, but no internet transmission can be guaranteed completely secure.
7. Your choices
You may clear localStorage through your browser settings, decline to submit the contact form, or email us to ask what personal information may be associated with your correspondence.
8. Children and changes
The website is intended for a general audience and is not directed to children. We may update this policy when our practices change and will revise the effective date.
9. Contact
Questions about privacy can be sent to [email protected].